Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to talk to us about a partnership? Here's how Real Money Online Poker works, what we can help with, and where to go for issues we can't resolve directly.

What We Can Help With

Real Money Online Poker is an independent review and comparison site covering crypto and Bitcoin-friendly poker sites and apps alongside traditional real money poker operators. We're not a poker room ourselves, and we don't process deposits, run tables, or hold player funds. That means the areas we're best placed to help with are:

• Corrections or updates to our reviews of sites like Coinpoker, Bovada, Stake, Ignition or others we cover
• Questions about how we rank and score crypto poker sites
• General feedback on the site, its content, or how we've explained rakeback, bonus terms or payment methods
• Media, partnership or data-related enquiries
• Reports of outdated information, broken links, or a licence status that's changed

What We Can't Help With

Because we don't operate any poker room, we're not able to assist with account logins, deposits, withdrawals, KYC verification, or disputes over a hand, bonus clearance or cash-out at a specific site. If you've run into a problem with your account, balance, or a withdrawal at Coinpoker, Bovada, Stake, Ignition, Americas Card Room, Black Chip Poker, Ya Poker, BC Poker, Betonline or Jack Poker, the fastest route is to contact that operator's own customer support team directly — they're the only ones with access to your account and can act on it.

A Note on Our Independence

Real Money Online Poker may earn a commission when a reader signs up with a poker site through a link on this page — that's disclosed clearly wherever it applies. Commercial relationships never decide how a site is scored or ranked. If a room has a genuine drawback, whether that's thin cash game traffic at low stakes, a slow crypto withdrawal window, or steep playthrough on a welcome bonus, we say so. You can read more about how we approach reviews on our About Us page.

Before You Reach Out: Common Questions We Get

A lot of the messages we receive turn out to be questions our existing pages already answer in more detail than we could fit in a reply. A few examples:

• "Is this crypto poker site licensed?" — Licensing varies by operator and jurisdiction; several crypto-friendly rooms hold offshore licences such as Curaçao rather than a US state licence, since there's no federal regulator for online poker. We note licensing status where it's known within each individual site review rather than on this page.
• "How does the welcome bonus actually clear?" — Deposit match bonuses on crypto poker sites typically carry a playthrough requirement measured in rake or hands, plus a time limit. Terms differ by operator, so check the specific bonus page for the room you're considering before you deposit.
• "Which payment methods work for US players?" — This depends heavily on your state. Crypto sites tend to support Bitcoin and other coins alongside cards or e-wallets, while regulated state sites rely more on ACH, PayNearMe or PayPal. Payment options are covered in each site's individual review.

Responsible Gambling Support

If you're reaching out because poker, crypto or otherwise, has started to feel like more than entertainment, please don't wait to get in touch with us first. Call or text 1-800-GAMBLER, a free, confidential helpline available across the US, or visit our Responsible Gambling page for further resources and state-specific support. Online poker for real money is intended for adults aged 21 and over (18+ in a small number of states), and no site on this page should ever be treated as a way to make money or solve a financial problem.

Legal and Site Policies

For questions about how we handle data, our terms of use, or the legal basis of the site, our Terms and Conditions page covers the detail. Most policy questions are answered there faster than we could respond individually.

Getting a Response

We read every message that comes in, but as a small independent review team we can't guarantee a reply to every enquiry, particularly ones better directed at a poker operator's own support desk. For the quickest outcome:

1. Check whether the specific poker site's own review page already covers your question
2. Account, deposit or withdrawal issues go to the operator directly, not to us
3. Corrections, feedback or partnership enquiries are what we're set up to handle here

We appreciate every reader who takes the time to flag something, whether that's an outdated bonus figure, a licence that's changed, or simply a section that wasn't clear. It's how the site stays accurate.